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Knit Picks Caspian Needles
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Feb 8, 2014 11:13:27   #
snappy25
 
I have purchased several of the new Knit Picks Caspian Needles 16 in. length. I had knit one hat with the No. 8. I started another one and one of the wooden tips came unglued. I called them and they immediately sent me a replacement. Using the new one, I cast on for another hat and one of those tips came out. I went ahead and glued it back and in the process the other tip came out. I wondered if anyone else has had this problem. I know they would replace it, but, I don't want to have to consistently have them replacing it. I have the full Sunstuck set and several of the Harmonys and haven't had any trouble with them.
 
Feb 8, 2014 11:17:35   #
Ronie (a regular here)
 
What a disappointment!! I'm so sorry.. I would explain all of this to someone with authority at Knit Picks and tell them how much you like their other needle.. maybe they will send you a gift certificate or something.. they are really good at helping... its worth a try :)
Feb 8, 2014 11:17:42   #
SLance
 
I have heard of this from other knitters and it was the very reason I did not purchase them. Contact the company and let them know of the problem as it may be a manufacturing defect they need to correct in the future.
Feb 8, 2014 11:19:58   #
snappy25
 
Yes, I plan to let them know.
Feb 8, 2014 11:21:37   #
Dcsmith77 (a regular here)
 
Although they were top quality at first, I understand that Knitpicks is having their needles made in China now. Try Kollage square needles until they come out later this year with their interchangeables. They are made in the US.
Feb 8, 2014 11:22:09   #
desireeross (a regular here)
 
I have the knitters pride nova metal set. My set come from India. I love it. However, it really concerns me how many folk comment on the tips coming undone. Knit Picks are amazing with their customer service but at this point on the Knit picks company side I'd be getting rather cheesed off with these needles coming unstuck. Maybe it's time they found another supplier. I had a wooden set on my Christmas wish list but after reading all these comments, I told my kids not to bother. Thankfully I've not had issues with the metals as there's nothing to come undone.
 
Feb 8, 2014 11:22:33   #
Gerripho
 
I bought the Caspian set. So far I've been lucky but some of them are a little wiggly where the wood sets into the metal. I'm sure I'll be asking for replacements one of these days.

Other postings on here say they changed suppliers a while ago. Maybe that's why your Harmony and Sunstruck needles seem better.

Still, I love Knit Picks. Their yarns are luscious.
Feb 8, 2014 11:34:17   #
mattie cat
 
I have a set of Knit Picks Harmony interchangeables and also several 16" circulars. Mine are about 5 years old and made in India. I love them and have only had a problem with one which the company remedied quickly. Their needles are now made in China and the reports are bad. Knit Picks has superior customer service but if they want my business they must inprove the quality.
Feb 8, 2014 11:43:26   #
Debiknit (a regular here)
 
darn, I just ordered the set. Guess I'm in for rough roads ahead.
Feb 8, 2014 12:06:38   #
Sherry Faye
 
My knitpicks needles have a tendency to separate tip from metal, too. After receiving new needles I still have the same problem. I kicked it over to dh to fix the problem. So far that has worked
Feb 8, 2014 15:43:58   #
Dcsmith77 (a regular here)
 
Crazy Glue works wonders. I still love Knitpicks yarns, and I hope they re-think their needle supplier and soon. You always have to re-tighten the tips to the cords occasionally, especially if you are working on a large or heavy project. I think that is just life. Overall, I have had extremely good wear from my Knitpicks and have had them around 10 years or so, but that was when they were made in the US.
 
Feb 8, 2014 17:35:51   #
snappy25
 
I will continue to order from Knit Picks. I love their yarns and they do have excellent customer service. I just wanted to give a heads up as to this problem. I have never had any trouble with my Sunstruck set or the Harmony circulars. I feel that they will try to do something ASAP about the situation as I am sure I am not the only on who has encountered this.
Feb 8, 2014 21:14:18   #
altogirl
 
I have a set of the Harmony interchangeables and love them, however I would not order the Caspians or any other needles from them now that they switched suppliers from India to China. Personally, instead of continually asking for replacements or trying to fix them, I'd send them back and ask for a full refund. Then put the money towards Addis or Chiaogoo or something else. Why continue to fight the defective set of Caspians?
Feb 8, 2014 21:59:25   #
mattie cat
 
This site http://www.premieryarns.com/ has the old Harmony needles that were made in India. Prices are very good.
Feb 8, 2014 22:12:46   #
Gerripho
 
mattie cat wrote:
This site http://www.premieryarns.com/ has the old Harmony needles that were made in India. Prices are very good.


Thanks for this site. I may be switching over and this will be used for sure.
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