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More great customer service
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Dec 2, 2017 15:23:24   #
Handsome Fibers is just plain awesome.

I emailed a question on Thursday (11/30), and received an answer in less than 2 hours. Placed my order a few minutes later.

Mail carrier just came by and delivered my complete order! Yes, I live just 3-4 hrs. up Interstate 5 from them, but tis the season for slow mail.

I'm so anxious to begin using my new Nova Cubics Platina's. Hoping they will help my hands knit longer than they can now, in one sitting.
Dec 2, 2017 15:33:17   #
knit4ES (a regular here)
Good to know. I have really enjoyed my NCP's.... let us know about how you do with them.
Someone else on KP reported some excellent service for HF today too.
Make sure you hold them on the flat edge... not by the corners.
I had to work a bit to remind myself to relax my fingers, hand, wrists, arms.... wasn't hard, didn't take long.
Dec 2, 2017 16:00:38   #
Love my HF and my NCP's. Have fun!
Dec 2, 2017 16:18:10   #
bokemom (a regular here)
I'm going to join the chorus, I love both too.
Dec 2, 2017 16:55:57   #
tdorminey (a regular here)
If you add in their free shipping in continental US, no-questions-asked refunds/replacements, and returning-customer discount, they are THE best on-line vendor out there.

Incidently, I live in rural Alabama and usually get my deliveries in 2 days also, never more than 3 days! And 1 or 2 at a time I have been replacing all my fixed small circs and interchangeables with the NPCs - Love 'em.
Dec 2, 2017 17:12:29   #
WendyMargaret (a regular here)
Incredible. Thanks for posting this. I will look at their website.
Dec 2, 2017 18:38:40   #
run4fittness (a regular here)
Lucky you and enjoy your new toys! Mail delivery can be a bit weird, regardless of the time of year.
Dec 3, 2017 00:01:47   #
I have been using them for just a few hours now and love them! I greatly appreciate the advice from knit4ES, it helped me adjust quickly. Don't know if they will add to my knitting time yet, but they are a pleasure to use. Best regards to you all.
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