This is the first time that I have not been able to get on KP on my cell phone. I have not been able to get KP for about a week now. The message says there is an error. Neither I nor my husband have been able to fix this problem or contact KP. I am very tech unknowledgable and my husband hates my KP and says he can't fix it. Now, I can only get on by going to our main computer, which I can only sit at for minutes at a time because of a severe soft tissue neck injury. Also, arthritis in my dominant left arm is really hurting. I really miss KP. And, no, it is not in my spam folder. I have uncluttered my cell phone and daily get rid of things I don't need on that. Susan