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My error, I returned a set of cubic interchangeables to jimmy Dean, instead of the to the original seller on eBay. Two needle tips were defective and I wanted to have them replaced. Even though I didn't purchase this set from Jimmy Dean, they replaced the defective tips and sent the complete set back to me. That's what a I call superior customer service!
 

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I do all of my shopping with them. They are really great, huge selection and great customer service. Their rewards program is pretty nice too. Just can't beat Jimmy Beans.
 

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Their customer service is wonderful. I accidentally left a skein of yarn at home when I was on vacation. I called them and they were able to send me the correct yarn to my vacation address and I was able to finish my project.
 
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